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I

INVESTORS

Company registration in London

  • How can i buy or sell Behind Game Group shares ?
    In order to buy shares, or sell some or all of your shares, you need to contact a stockbroker or share-dealing service. Equiniti offers a Shareview Dealing service and more details can be found at www.shareview.co.uk. Share dealing services may be telephone, postal or internet based and commission rates can vary considerably. Before selling shares, you should ensure that you have the related share certificate(s). For sales of shares held in certificated form, you will need to present the original certificate(s) to the broker in order to deal. If you are selling shares which are registered in a nominee name, rather than your own name, you need to contact the nominee to make arrangements to sell the shares. Please note that dealing fees will apply and will vary between providers. Note: If you acquired your shares through the Behind Game Group Community Share Offer at the time of the IPO and opted to hold shares in the Company Sponsored Nominee (CSN), you will have access to reduced trading fees for a period of three years following the IPO. Please see below for more details on the CSN.
  • What is the Equiniti Corporate Sponsored Nominee ?
    If you participated in the Behind Game Group Holdings plc Community Offer, during the application process, you were able to choose if you wanted your shares to be held electronically by the CSN after the IPO. A CSN is somewhere where shares can be lodged for a period of time. Equiniti Financial Services Limited is providing Behind Game Group’s CSN. There are no fees to hold My Body Group shares in the CSN, but there are fees to to buy or sell shares and to ‘transfer-out’ to another broker. On fees, 10 € per trade.
  • How can i transfer my Behind Game Group shares to my spouse/husband ?
    If you wish to transfer your shares to your spouse or husband you will need to complete a Stock Transfer Form. You can download this by signing onto www.shareview.co.uk, or by sending an email to mybodygroup@equiniti.com, or by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA.
  • Can i donate some or all my Behind Game Group shares to charity ?
    Yes, you can. Sharegift (Registered Charity 1052686) enables people to donate their shares to the charity of their choice. For further information you can contact Sharegift by telephoning 020 7930 3737 within the UK or by visiting their website www.sharegift.org.uk.
  • How do i update my bank details ?
    If you have a Shareview Portfolio access number and password, you can change your bank details online. Log in and select 'Change mandate’. As long as your shareholding meets certain criteria, the change will take place straightaway. If you hold 2,500 shares or fewer, you can also change your bank details quickly and easily online and over the telephone by contacting Equiniti. For security reasons, if you hold more than 2,500 shares, you can change your bank details online or download a Bank Mandate Form and return it to Equiniti.
  • How do i change my address ?
    You will need to notify Equiniti, our share registrars, of your new address. You can do this by: - signing onto www.shareview.co.uk, or - writing to Equiniti, Aspect House, Spencer Road, Lancing. You will need to quote your shareholder reference number, which can be found at the top of your share certificates or Behind Game Group Nominee Service Statements.
  • I have changed my name. How do i update my details ?
    You will need to notify Equiniti of your new name. You can do this by: - signing onto www.shareview.co.uk, or - writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA. You will need to enclose evidence of your name change, such as your marriage certificate, or a certified copy of your change of name deed. You will also need to quote your shareholder reference number, which can be found at the top of your share certificates or Behind Game Group Nominee Service Statements.
  • Can I Manage my shareholding online ?
    Our registrar, Equiniti, operates a web-based enquiry and portfolio management service for shareholders. Simply log onto www.shareview.co.uk, and follow the instructions to set up a portfolio via the ‘Register’ tab at the top of the homepage. It’s simple, free and easy. Through the Shareview service, you can: - access details about your shares; - check sales, purchases or transfers relating to your shares; - ask to receive important shareholder information by email, directly to your inbox; - update your name, address or bank details online; - register your voting instructions for Behind Game Group Holdings plc’s Annual General Meetings; and - receive an email when Behind Game Group Holdings plc publishes its Annual Report or publishes financial results and shareholder circulars. You can find more information on, and register with, the Shareview portfolio service www.shareview.co.uk. Your rights as a shareholder will not be affected in any way.
  • I already hold shares in companies managed by Equiniti so how do i add Behind Game Group shares to my existing Portfolio ?
    Once logged in to your Shareview Portfolio, you can select ‘add an investment’ from the quick links menu. You’ll need the Shareholder Reference Number for any holdings you’d like to add.
  • I have registered on Shareview but have since lost my user name/ID so how can I log in ?
    You’ll be able to retrieve this by answering the security questions you set at registration. Please follow the Shareview ‘forgotten login’ link and follow the instructions provided.
  • What if i do not have a Shareview portfolio ?
    If you do not have a Shareview Portfolio, or your Shareview Portfolio is not activated, Equiniti will still send one paper Statement each year advising you when your remaining quarterly Statements will be made available online.
  • How can i find out how many Behind Game Group shares i hold ?
    You can check this in several ways. Either: - log on to www.shareview.co.uk; - request details of your shareholding by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA. You will need to quote your shareholder reference number, which can be found at the top of your share certificates or Deliveroo Nominee Service Statements.
  • I can't find my Behind Game Group share certificate. What should i do ?
    You may not have a paper certificate if you hold your shares through a nominee account, for example if you chose to hold them electronically with the CSN after the IPO. If you hold shares in a certificated (paper) form and they have been lost or stolen, you should report the loss of your share certificate immediately to Equiniti and ask for a replacement by sending an email to mybodygroup@equiniti.com, or in writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA. You will be sent a letter of indemnity to sign and return. A new certificate will then be sent to you. Please note, there is a charge for this service.
  • Can i elect to recieve shareholder communications electronally via email ?
    Yes, you can elect to receive communications via e-mail. Either: log on to www.shareview.co.uk. To register a preference, you will need to create a Portfolio which you can use to tell us if you want your company mailings sent to you by email or post. You can then change this at any time by simply logging on to your Portfolio and choosing Change preferences from the main left hand navigation menu; write to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA.
  • What do i do if a shareholder has passed away ?
    In the event of the death of a shareholder, the next of kin or administrator of the estate should contact our Registrar, Equiniti. Equiniti have a Designated Bereavement Services Helpline on 0371 384 2793 (UK) or +44 121 415 0875 (overseas). You will be asked to supply a certified copy or the original of the death certificate, together with an appropriate authority to deal with the estate, such as a Grant of Probate. They will then place a temporary marker on the register to ensure that wherever possible, they do not issue further dividend payments or other correspondence in the shareholder's name.
  • Are shareholder communications available in alternative formats, like large print or braille ?"
    Yes, please contact Equiniti, who will arrange to send you Deliveroo communications in your preferred format. You can do this by by: - log on to www.shareview.co.uk; - writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA. You will need to quote your shareholder reference number, which can be found at the top of your share certificates.
  • When can i expect dividend ?
    Behind Game Group currently intends to retain any future earnings to finance the operation and expansion of the business, and does not expect to declare or pay any cash dividends in the foreseeable future. Any decision to declare and pay dividends will be made at the discretion of the Directors and will depend on, among other things, applicable law, regulation, restrictions on the payment of dividends in financing arrangements, financial position, the Company’s distributable reserves, regulatory capital requirements, working capital requirements, finance costs, general economic conditions, and other factors the Directors deem significant from time to time.
  • What should i know about the risk of share scams and frauds ?
    Behind Game Group Holdings plc are aware that shareholders may be targeted by unsolicited phone calls or correspondence from 'investment specialists' concerning investment matters. Behind Game Group Holdings plc has not appointed or authorised any 'investment specialists' to contact shareholders and you should therefore be wary of any unsolicited calls or offers of advice. Such 'investment specialists' can be very persistent and extremely persuasive and a survey in 2006 by the Financial Conduct Authority (the “FCA”, then the Financial Service Authority) has reported that the average amount lost by investors is around £20,000. It is not just the novice investor that has been duped in this way, many victims have been successfully investing for a number of years. The FCA maintains on its website a list of unauthorised overseas companies who are targeting, or have targeted UK investors and any approach from such organisations should be reported to the FCA so that the list can be kept up to date and any appropriate action can be considered. If you deal with an unauthorised company, you would not be eligible to receive payment under the Financial Services Compensation Scheme. The FCA can be contacted by telephone on 0800 111 6768 or search the warning list by visiting http://scamsmart.fca.org.uk/warninglist As a result, shareholders are advised to be very wary of any unsolicited advice or offers to buy shares at a discount. If you receive any unsolicited investment advice or approaches, whether over the telephone, through the post or by email: - make sure you get the name of the person and organisation; - check that they are properly authorised by the FCA before getting involved by visiting https://register.fca.org.uk/; and, - report the matter to the FCA either by calling 0800 111 6768 or by completing an online form at www.fca.org.uk/consumers/report-scam-unauthorised-firm More detailed information on this or similar activity can be found on the FCA website www.fca.org.uk/scamsmart and www.actionfraud.police.uk If you are concerned you may have already paid money to share fraudsters you should contact Action Fraud on 0300 123 2040.

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